Privacy Policy

Privacy Policy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through lunarlashbeauty.com (the "Site")

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Instagram, BigCartel or any third party services you access through these sites.

Personal Information

To fulfill your order, you must provide me with certain information (which you authorized BigCartel to provide to me), such as your name, email address, postal address, payment information and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order for example), if you contact me directly or leave a note at checkout.

Why I Need Your Information and How I Will Use It

I rely on a number of legal bases to collect, use, and share your information, including:

• as needed to provide my services, such as when I use your information to fulfill your order or to provide customer support;

• when you have provided your affirmative consent, which you may revoke at any time

• if necessary to comply with a legal obligation such as retaining information about your purchases if required by law; and

• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

• I share information with BigCartel as necessary to provide you my services and comply with my obligations under BigCartel.

• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services. This may include for example, Royal Mail and MyHermes courier service.

• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please Contact Us.